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error 5 serial port resource

Posted: Sat Oct 12, 2019 3:47 pm
by JOJOVID
I’m getting an error 5 serial port resource? I’ve tried to carve files from both 9.5 and 10 with the same results. When I set the xyz (used the probe and paper trick ) I get the same results. It starts trying to carve starting on the Z 0 point. I shut down right away. Don’t know what to do? Anyone know what’s going on?

Re: error 5 serial port resource

Posted: Tue Oct 15, 2019 9:38 am
by WillAdams
Usually that's caused by EMI, see: https://wiki.shapeoko.com/index.php/Ele ... mendations

Contact us at support@carbide3d.com and we'll do our best to help.

Re: error 5 serial port resource

Posted: Sun Oct 20, 2019 2:39 am
by JOJOVID
Thanks, been out of business for 2 weeks trying to fix this. I heard also that it could be the USB cable, is that just a printer cable?

Re: error 5 serial port resource

Posted: Mon Oct 21, 2019 2:45 am
by WillAdams
Yes, the USB cable is an ordinary one, USB A--B as one would use for a printer.

Usually we provide a very good quality one with ferrite beads:

https://www.amazon.com/Tripp-Lite-Hi-Sp ... B008VOPCGY

If you continue to have difficulty, contact us at support@carbide3d.com

Re: error 5 serial port resource

Posted: Wed Oct 23, 2019 2:46 am
by JOJOVID
Well after giving it 2 weeks to rest up, the machine is working great again. Thanks for your help.