Y2 Motor Moves One Direction Only

Assembly questions and answers for the Shapeoko 3 CNC Mill
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MitchellH
Posts: 1
Joined: Wed Oct 25, 2017 5:30 am

Y2 Motor Moves One Direction Only

Post by MitchellH » Wed Oct 25, 2017 11:19 am

I completed assembling my Shapeoko XL last night. However, when I try to jog the y-axis my y2 motor only moves -y when I try to jog -y or +y. My y1 motor works and they are wired the exact same. I swapped the y1 and y2 axis connections on the controller and the problem still happens on the y2 I/O only. It has something to do with the controller or software. I've triple checked my connections. Hopefully this makes sense.

WillAdams
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Joined: Mon Apr 09, 2012 6:11 pm
Location: Pennsylvania --- south of the Turnpike, East of US-15
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Re: Y2 Motor Moves One Direction Only

Post by WillAdams » Wed Oct 25, 2017 1:49 pm

Bad controller.

Please contact support@carbide3d.com and we'll get a replacement to you as quickly as we can.

If possible, please use the same e-mail address you used to place the order, and if you have multiple problems, please send in a fresh e-mail, as opposed to stacking additional issues onto a previous e-mail chain (if it's already assigned to a person it won't be acted on until that specific person comes in, but if it's unassigned, anyone can grab and act on it).
Shapeoko 3XL #0006 w/ Carbide Compact Router w/0.125″ and ¼″ Carbide 3D precision collets

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