It’s a kit. The pre-assembled machine is over here: http://shop.carbide3d.com/collections/f ... 1257580459
We’ve always been up-front about the balance of the documentation beyond initial assembly, setup, and testing being the wiki, and the support being either via forums, or e-mail. You have to remember though a lot of us got machines back when the only documentation was a Kickstarter page, and some assembly diagrams — it’s a hobbyist machine, where some sweat-equity will get you 80% of the capabilities of a professional machine at 20% of the price.
From the front page of the wiki:
The Shapeoko is a 3-axis CNC machine kit. It is intended to provide basic functionality while being simple to understand, assemble, and operate --- all this at the lowest possible price. The stock configuration forgoes many features that are standard in more expensive machines (but many can be added as upgrades). This imposes limitations that the user has to work around. Despite this, or maybe because of this, many people with no prior experience with CNC, woodworking, or machining have successfully assembled and operated Shapeoko machines. Like most things in life, what you get out of it reflects the effort, preparation and patience you are willing to exert.
Of course, there’s Edward’s soon-to-be-released book, which if it isn’t included w/ machines, will probably create a brand new set of complaints.
The problem w/ trying to work up an official set of instructions is that they then increase the perceived cost of the kit (some idiot at a magazine when reviewing will add the extra long micrometer which Tim borrowed to the list of tools which are “needed” to assemble it, which will result in it being priced out of a lot of people’s perceptions.
First thing to check is Climb vs. Conventional — have you made a pass w/ a roughing clearance and then a finishing pass in different directions? http://www.shapeoko.com/wiki/index.php/ ... al_Milling
You can square the machine up w/ a length of thread (use it to measure diagonally) — mark the corners which are too acute or too obtuse — disassemble the machine and first try flipping one of the Y-axis rails, if that doesn’t help, restore it, and try flipping the other, if that didn’t work, you’ll need to file or drill out the holes to adjust things, or maybe shim w/ aluminum foil — it’s a combinatorial nightmare working out all the possibilities, but there’s space on the wiki if anyone wants to.
Shapeoko 3XL #0006 w/ Carbide Compact Router w/0.125″ and ¼″ Carbide 3D precision collets